O1109FSshannonc
01-01-1970 02:00
Amazing. The hotel and staff were lovely! Always helpful.
Food was good for all inclusive and so was the drinks. Waiters constantly asking if you need anything! Rooms were nice and everything worked. Receiption was amazing always polite and helpful. Pool and loungers were perfect. Would definitely go again.. .
emmaeL8530BP
01-01-1970 02:00
Highly recommended. We arrived at the hotel all staff were friendly kitchen was closed but they ordered pizza from outside the hotel. First night realised air conditioning wasn’t working lovely manager called Leyla at reception give us options on another room. All the rooms are beautiful food is lovely staff are super helpful and friendly. Definitely recommend we’re coming back in august ☺️. .
392cazw
01-01-1970 02:00
Wouldn't Choose Again. Chose this Hotel and payed extra to stay here All Inclusive, while my Son had dental treatment close by. Reading latest reviews seemed quite good out of our options.
Arrived around 10.30pm and the room they had set for us was not the one we had asked for (we had asked for twin room with a balcony) luckily another guest arrived at the same time alone at the last minute, so they swapped our rooms. They advised if we went down in the morning they may be able to change our room but it would be a smaller room!! (I did say is that possible?)
Although the restaurant says it is open 11.30pm - 12pm this was not the case (it was never open then). They did begrudgingly give soup and bread when complained to. All inclusive for drinks ends at 11pm on the dot, even if you have been at reception trying to check in for ages.
Room very small, bed hard, fridge not working, safe extra to pay for, decent shower, clean.
Breakfast cooked food choice limited, and lukewarm, although fresh cooked omelettes were nice. Fresh squeezed orange juice extra 4euros even for All Inclusive, there own included juices were poor.
Lunch and Dinner, again limited choice, but better than Breakfast. Soup was normally nice and tasty. What food they did get right was often lukewarm. Buttered rice and a pasta dish was often on offer and filled a gap.
Late night food was never open as already stated but if asked for soup could be had.
All inclusive drinks were pretty standard for All Inclusive, wine, beer, spirits, non alcoholic drinks.
Bottled Beer, Fresh Fruit Juice, Cocktails, Ice-cream, Safe, all extra.
Pool area small but nice, although the pool bar was never open....
Reception Area well looked after and clean.
Even though we didn't finish check in until gone 11pm on our first day, on our check out day at 12 noon the all inclusive was no longer included. This may be normal for Turkey?? But everywhere else I have been the food and drink would be included until pick up time to the Airport.
Drink and food options expensive, far better to have a short walk and go elsewhere for both.
Staff are ok if you are friendly and don't question any of the rules/problems. Sadly my son who was under stress and in pain when argued the All Inclusive points was told it wasn't their problem. Staff are not willing to discuss issues.. .
B6706MQjaned
01-01-1970 02:00
Dental getaway. A nice hotel with very friendly helpful staff very handy for everything, shops, restaurants the seafront most of the people that stay here have come for surgery or dental work, the food is nice. I would recommend the spa downstairs. The rooms are quite dark are clean and tidy and it was had a lovely shower.. .
ChristineBellaP
01-01-1970 02:00
Great Hotel, good vibes!!. Loved this hotel. Perfect location to walk to restaurants, waterfront path and the Duden Waterfalls. Modern lobby and pool area with good music playing all day, great atmosphere. The service was awesome, very friendly people at the bar, the managers, the restaurant staff. Rooms are clean and modern, the bed is comfy, BEST shower I have ever had, rain head and handheld with excellent water pressure. I was there for medical vacation and they accomodated my needs perfectly.. .
TravelSanelyWithKids
01-01-1970 02:00
Smaller Hotel, 3 blocks from Ocean with shuttle to beach and full boars. Smaller hotel with several stay options including just room, BB up to full board. The restaurant is buffet style with a little side menu you can order from for extra costs. The buffet has several options although for Turkey hotels I've stayed at this hotel does have a smaller service. Interestingly the pictures on the website are not of the buffet area as it currently stands and appears to be much bigger. Food service is also over several hours allowing for a more leisurely stay. Hotel has a small bar and lounge area right next to a nice outside pool and outdoor area. Rooms are comfortable although bits are looking a little dated. I did receive 2 bottles of water everyday as well as tea and coffee. Room has a small exroom service fridge. And a safe that you have to pay extra for and is not even screwed down so pretty pointless. Rooms have a large shower and nice bathroom. Every room. Has a balcony although it's almost impossible to sit on as it's so small, and the railing was suspect due to being loose. Bed was comfortable and there is a large fat screen tv although hotel states satellite service and I could find zero international channels and gave up. Hotel does have wifi that works pretty well through out. Hotel also offers a spa are in the basement that was again small but some services were included. Hotel is used widely by British tourists and is advertised pretty cheaply in tour travel brochures and this could put off a few traveller's. Hotel is a good value and Turkey is pretty cheap for taxi/Uber to get around. Many tours also pickup from this property. I would rate Room 4/5 food 3/5 location 4/5 property 3.5/5 ambience 3/5 service 5/5. Most employees speak some English to get by, Although the 2 or 3 men working the front desk during the day seem more mafia than welcoming concierge. More reviews under realtysharpe here and many platforms. .
Q4551USchelseag
01-01-1970 02:00
Do not stay here!. On arrival we was giving no information then going to our room wasn’t to bad but wasn’t the cleanest … The information stated of facilities available is not true no entertainment as stated the spa was filthy nothing working and wasn’t much of a spa
There food is disgraceful
There wine fridge was permanently empty meaning anyone wanted white wine or prosecco they said was out of stock waiting delivery but 4 days in still the same no sun loungers to sit round the pool Staff where rude. .
Jane
01-01-1970 02:00
. The staff are very helpful and friendly . .
R989VSleslieh
01-01-1970 02:00
This hotel is simply exemplary.. This hotel is simply exemplary. The staff are the best and most professional that I have come across, they are all so friendly and helpful. Everything is spotless and constantly cleaned, the rooms are very good too. As for the food, I only had the breakfast whilst here and that was perfect. It is so filling that you hardly need to eat much for a long while. As I've already said that all the staff are the best and most professional but the hotel manager Necmi gets a special mention as he helped us out of a very sticky situation, when a dental clinic was attempting to rip us off for excess charges, and he realised this. I would advise anyone of thinking of staying here, to just do it. You won't regret it! 10 out of 10. .
I4225AEamandab
01-01-1970 02:00
Amazing staff. Staff were amazing and looked after me very well especially the reception and the cleaner/house keeper. I could leave my room one day after surgery and they made sure I ate and had enough water. Thank you for the room service and keeping an eye on me (I was supposed to here with my partner). .