Optimum Luxury Hotel & Spa

Kelly
01-01-1970 02:00

. The rooms were clean and staff was accommodating. We enjoyed the massage! . .

Vahid
01-01-1970 02:00

. Great hotel if you don't mind the noise of airplanes going by every 5 mins as they land. It's practically at all hours. The hotel spa is ok. The breakfast is not that great. The staff is super nice and friendly. They keep the rooms and property very clean. I was disabled so I asked for an elevator and they put me in the main building. The other buildings that Expedia price gets you are by the pool and don't have elevators. I think they are three stories each. It was very nice of the hotel to accommodate my disability needs. They have a sign that states no outside food but they did not inforce it. Also no alcohol is served on the property and resturant. Great location if you need to book a hotel by the airport. . .

Faisal Azni
01-01-1970 02:00

. location, staff were very accommodating and cleanliness were among the outstanding qualities with this hotel. .

Sara Mirembe
01-01-1970 02:00

Unfortunately, not a satisfactory experience. We arrived late on the day and unfortunately there were some misunderstandings with our booking, which is fine. The room smelt like smoke and kept smelling like smoke even if we aired it out. The room had small windows as if we were staying in a basement room so we couldn’t look out and see any view. We could hear everything outside of the room. At night we could hear people running up and down the stairs and shouting. The bed mattress had blood stains on it which was disgusting. The spa was probably the best part of the hotel and was clean and had a lovely cleaning lady. The check out proces was also a bit messy since there only was one receptionist(who was actually nice) and he had to write down and calculate what every one had taken from the minibar… we hadn’t taken anything and just needed a quick check out so it did not help the overall impression.. We did not try the outdoor pool as we came out of season. Breakfast was boring and the eggs were soggy + there was a cat that kept climbing onto the buffet trying to eat the sausage slices so we kind of lost our appetites. I would not recommend this place and I would not like to visit again… Not equivalent to what you would expect from a 4 star hotel. . .

Omar
01-01-1970 02:00

. They were going to give us a room in a separate building on the 3rd floor and with no elevator. They claimed this is what you get for the discounted amount I paid on expedia. Then they asked for extra money to upgrade to a different room in the main building with elevator. We had no choice but to pay since we had luggage. Beware when booking with this hotel. . .

Alexander
01-01-1970 02:00

. Çok güzeldi teşekkürler. .

Dilhan Türkan
01-01-1970 02:00

Konum ve personeller iyi, bazı kısımlar özensiz. Oteli konumu ve ısıtmalı kapalı havuz olması sebebiyle seçtik. Öncelikle Resepsiyondaki çalışanlar çok kibardı ve bize direkt upgrade oda sundular ve oda gerçekten çok güzeldi. Koltuk ve bazı eşyaların biraz tozlu olmasını saymazsak temizlik iyi gibiydi. Restoran fiyat olarak lara bölgesiyle aynı gibiydi ama maalesef aşırı lezzetsizdi, hatta iki kez sipariş verdim ve ikisinde de pişman oldum diyebilirim. Hamburger uzun zamandır yediğim en kötüsüydü. Bunun dişinda yorumlarda bahsedilen uçak sesleri yoktu, duş iyiydi, personel kibar ve güler yüzlüydü. Hamam fena değildi, masaj yapan hanım çok iyiydi, kapalı havuz tam bir hayal kırıklığıydı, ısıtma açılmamıştı ve şartel attığı için oldu muhtemelen yarın düzelir açıklaması yapıldı ama bundan Spa Resepsiyonun bile haberi yoktu. Sanırım yüzme dersi verildiği için öyle olsun istendi ve bahane sunuldu. Sauna da açık değildi, sadece ek bilgi. . .

guzide
01-01-1970 02:00

Hanno tante cose da sistemare. Una stanza enorme, con balcone, vista molto bella. Ma tutto finisce li. Ha una potenza di diventare un albergo di 5 stelle però... Abbiamo trovato Peli macchie e capelli sul divano, lenzuole, asciugamani. Donna di pulizia ha fatto diverse volte avanto dietro per trovare quelli puliti. Vedendo peli, ho chiesto se sono amessi animali, mi ha risposto di no, aggiungendo tutte le cose si lava insieme,auindi magari passa da altri capi. Divano aveva briccioli, ci siamo seduti solo dopo averlo coperto con una lenzuola. Inizia puzza di scarico dopo pomeriggio e puzza di frittura di sera. Vorrei allungare soggiorno, ma con quella puzza era impossibile. Condizionatore in camera da letto, rilasciava sempre una puzza, forse filtri sono da cambiare. Quello di soggiorno funzionava bene. Colazione era molto molto basic. Cosa grave che cerano gatti in giro vhe salivano sul tavolo o sedie.amo animali ma per igiene questo é inaccettabile. Ha la spa ma sinceramente dopo che ho visto la pulizia non mi andava visitarlo anche se volevo un massaggio. Divano era un divano letto ma hanno anche portato un letto singolo che era comodo. Non c'è kit di dentifrigio e barba. Mare 8 min. Parco Duden 10 min a piedi. Ho ordinato pollo e pasta di sera, era buona. Signore alto giovane che l'ha portato lavorava anche durante colazione era molto gentile. Prezzo della stanza é economico ma non tornerei. . .

Sahin
01-01-1970 02:00

. Det var godt. .

Ali Murat
01-01-1970 02:00

. Çalışanlar çok kibar ve yardımseverdi. .